Health Benefits


The Borough’s health plan is a Self-Funded “public plan” and is not regulated by ERISA. The Plan Sponsor reserves the right to amend or terminate the Plan, subject to the provisions of applicable Collective Bargaining Agreements.

All Regular employees of the Fairbanks North Star Borough, provided they are an Eligible Employee or Dependent as defined in the Health Benefit Plan Book - Effective Jan 2018, are covered under the health plan.

  •     Plan Administrator/Sponsor:

        Fairbanks North Star Borough (Risk Management)

        PO Box 71267

         907 Terminal Street

        Fairbanks, AK 99707-1267

        (907) 459-1344 FAX: (907) 459-1187

      Claims are administered by third party administrators:

          Medical Claims (Eligibility, Claim Processing & Precertification)
              PO Box 981106
              El Paso, TX 79998-1106
              Providers only: (888)632-3862

           Member Customer Service:
              Members: (800)331-6158 (press option 8)
              Welfare & Pensions Administration Service, Inc. (WPAS)

          Dental Claims Office (Eligibility, Claim Processing)
              Welfare & Pensions Administration Service, Inc. (WPAS)
              PO Box 34840
              Seattle, WA 98124-1840
              (800)331-6158 (press option 8)

           Vision Claims Office
              Vision Service Plan (VSP)
              PO Box 997105
              Sacramento, CA 95899-7105

      Utilization Review (Hospital Admission & Surgery Pre-Authorization):
              Aetna - Your provider must call for pre-authorization of hospital
              inpatient services as well as some outpatient procedures (888)783-8606
              Aetna Precertification Requirement List

      Pharmacy Network Services (Retail & Mail Order Prescription Drug Services):
              CVS Caremark

      Anchorage Preferred Provider (PPO) Facility:
              Alaska Regional Hospital

      Nationwide Preferred Provider Network:
              Aetna Choice POS II

    Bridge Health

    --Planned Surgery Program 

    When you need non-emergency surgery, the planned surgery benefit offers high quality surgical care covered at 100% from the initial surgeon visit to your final visit after surgery. The Plan will also pay airfare, lodging and a meal allowance for you and a companion. This benefit provided by BridgeHealth gives you access to top-rated hospitals, surgery centers and doctors for your type of procedure. Using third party quality measures, BridgeHealth pre-screens and selects providers that achieve high quality ratings for low complications, infections and readmissions.

    Attached is more information on the new planned surgery benefit. Please call BridgeHealth at (844) 249-8108 with questions or to schedule surgery. For full access to, register with the Fairbanks North Star Borough company code FNSB2. Member Flyer_Fairbanks North Star Borough.jpg

    Member Flyer_Fairbanks North Star Borough.pdf

    --Disease Management Program

    The help you need to make the right decisions about your health

    The Disease Management Program is a health improvement benefit available through Pacific Health Coalition participating member plans, if you have any of these chronic conditions:

    • Musculoskeletal pain management (ASEA/AFSCME, Alaska laborers)                                 • Coronary Artery Disease

    • Congestive heart failure                                                                                                          • Diabetes

    • Chronic obstructive pulmonary disease                                                                                  • Asthma

    Managing any health condition can be difficult, but managing long-lasting, chronic conditions can be even more difficult. However, having a chronic illness does not need to keep you from living a full life. The Disease Management Program is available to give you personal support and information to help you make a positive difference in your life.

    • It’s personal.

    • It’s private.

    • And it’s available at no additional cost to you.

    Pacific Health Coalition Disease Management Program.pdf 

    Pacific Health Coalition Disease Management Program.jpg 


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    1-855-TELADOC (835-2362)

    Fairbanks Borough Teladoc Flyer (REV).pdf

    Coalition FBX CoPay Flyer- Borough.jpg