Curbside

Your libraries are here for you!  Although our services may look a little differently during this health crisis, you still have access to all materials by using our curbside hold pickup, and on-site use of computers, printing, faxing and copying at both Noel Wien Library and North Pole Branch Library by calling for an appointment. The libraries are following the current Borough Mitigation Plan for facilities as well as the FNSB Risk Matrix. Please stay tuned to our website and Facebook for announcements regarding expanded services when safe to do so.  

During our current level of service both branches of FNSB Libraries are open by appointment for computer use and for circulation-related issues like obtaining a library card or clearing an account.   All items, both locally and through the Alaska Library Consortium, are available to you by placing them on hold within our online catalog or by calling our Reference desk for assistance.  Librarians can also help you select materials - either by your using our Fetch service or by calling us.  All programs are being held virtually on Facebook and YouTube.  Meeting Rooms are not available.  

  • Call  459-1020 for Noel Wien Library
  • Call 488-6101 for North Pole Branch Library

COVID Library Service Brochure (English)   (Espanol)

Hold Pick Up

Please wait for us to call you before coming to pick up your items. Even if you see that your hold is available or checked out to you, we have unordinary processes such as item quarantine, that take time. If you think you missed our call, please call us at the Circulation Desk for Fairbanks pickups, or the Help Desk for North Pole Branch pickups, and we’ll investigate.

Noel Wien Library

Curbside Pick-up, via the Bookmobile:

  • Monday-Friday 11am – 5:30pm
  • Saturday 11am – 3pm

Library Card Account Questions & In-Person Appointment Request Line:

  • 907-459-1048
  • Monday-Friday: 10am-6pm

North Pole Branch Library

Curbside Pick-up:  
Pull up to the front of the library, give us a call (the number is posted) and we'll bring your items out to you!

  • Tuesday-Saturday: 11am-5pm

Library Card Account Questions & In-Person Appointment Request Line:

  • 907-488-6101
  • Tuesday-Friday: 10am-6pm
  • Saturday: 11am-5pm

  • Please return your library items at our bookdrops, located outside of our libraries. Items returned to the library will be quarantined for 5 days before returning to the collection.